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Privacy – Kataux

Privacy policy

This Privacy Policy, issued by AGSC S.r.l., relates to the collection and use of personal information through the website and its store on line, in order to inform Users about what type of personal information is gathered, how it is used, which third parties can access it, and how the User can access, update or delete his information.
The Policy has been drafted in accordance with Italian laws (Legislative Decree 196/2003 “Data Protection Code”) and the EU Directive 95/46/EC.
Users should read the Privacy Policy before providing their personal information.

1. Data Controller and Data Coordinator

The Data Controller is the person who, also in collaboration with another Data Controller, is responsible for taking decisions about how and why the personal information is used, the data processing methods used, and the security profile. The Data Coordinator is the person appointed by the Data Controller to process the data.
The Data Controllers are:
AGSC S.r.l., headquartered at Milan, Via Conservatorio, 30, tax code/VAT no 05626220965; Economic Administrative Index MI-1835604, the Data Controller of the Site;
The Data Coordinators are:
Suglia Pietro, Piazzale Libia, 4 – 20122 Milano Tel. +39 02 83977186, Fax + 39 02 39292708.

Any queries about the personal information handled by AGSC S.r.l. can be addressed to the Internal Data Coordinator at the following e-mail address:

2. Informations Collected

Browser data:
The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.
Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.
This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.
These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

3. Cookies

The Site uses cookies and similar technologies. Users can change the cookie settings on their browsers.
For more information about cookies, how they work and what type the Site uses, click here.

4. Creation of account and community

To create an account, the User must provide the following information: name, surname, date of birth, gender, nickname, preferred language, address, mode of payment and payment details.
This information may be gathered using cookies that import data directly from a User’s social network account (facebook, twitter, google, linkedin), if the User chooses this option by accessing the site when their social network account is active (for more information click here).

5. Customer Care

The e-mail addresses and other contact information provided by the User will be used to respond to any queries.

6. Online Purchases

To make an online purchase the User may be asked to provide the details needed to create an account. If a purchase is made without an account, details such as name, surname, date of birth, gender, preferred language, shipping address, mode of payment and payment details will be requested in any event. Other information may also be requested.

7. Newsletter

To register for the newsletter service, the User will normally be asked to provide an e-mail address only. Other information may also be requested.

8. How We Use The Information

The Personal Details provided by Users will be processed in case of need, for the following purposes. No unnecessary information will be retained.

9. Provision Of Data; Method Of Processing

The User is under no obligation to provide personal information, however any missing or inaccurate details may make it impossible for the requested services to be provided.
The information will be collected and processed electronically and as printed copies, in order to reduce the risk of loss, incident, or unauthorized use by third parties. In any case the User accepts the risk of loss or unauthorized access that may result from the provision of personal information and the Data Controllers decline all liability for any resulting losses.

10. Purpose Of Processing

Dati di navigazione per consentire all’Utente un’agevole navigazione sul Sito e per consentire la fruizione dei contenuti dello stesso;
Browsing the Sit, to allow the User to browse the Site and to access their content;
Creation of Account and membership of the Community, to allow the creation of a User Account, management of the User’s access to the Site, and to allow access to services and content, as well as the carrying-out of activities reserved for registered Users;

Customer care, to reply to queries raised by Users;
Online purchases, for the management and fulfilment of purchase orders, payment management, shipping of products, aftersales and/or warranty services;
Newsletter, for the sending of newsletters requested by the User;
Events and other initiatives, for the sending of invitations and the organization of events and promotions;
Marketing and promotional communications, for the sending of marketing communications, advertisements and promotional materials by post, web, telephone, e-mail, video or text message from Italy or abroad (also from non-EC countries), exclusively from AGSC S.r.l. or individuals and companies including Società y who may assist with AGSC S.r.l. marketing campaigns.
Market research and analysis, for the carrying-out of market and statistical research on consumer habits, AGSC S.r.l. services and Users’ preferences about new services.
Prospecting, to reply to prospective enquiries about AGSC S.r.l. products or services.
Recruitment and hiring, for the selection and sourcing of staff by AGSC S.r.l. and/or recruitment agencies.

11. Who Can Access The Information

AGSC S.r.l. and its sales network
The User’s Personal Information can be accessed by any legal representative of AGSC S.r.l., employees of AGSC S.r.l. and the Group involved in the provision of products and services for the purposes indicated in this Privacy Policy, and by the Data Coordinators and the Data Processors authorized to access the information as part of their duties.
The information may also be accessed by companies and individuals in the AGSC S.r.l. sales and service network, franchisees, sponsors and licensees anywhere in the world, who may process the information in the capacity of independent data controller.
Service providers
The User’s Personal Information can be accessed by anyone collaborating with AGSC S.r.l. and Società Y in relation to the provision of products or services through the Site. By way of example only, these parties may include firms responsible for management and maintenance of the Site, electronic and online tools, the sending of newsletters, the shipping and delivery of products, the management of payments, aftersales, the processing of market research, events management and the sending of business communications.Insurance companies and consultants assisting AGSC S.r.l. with legal, fiscal, social security, accounting and business issues may also access the data.
Public authorities
The Personal Information may be disclosed to public authorities where required by law.
Other Users
Some of the Personal Information such as the User’s nickname and/or Image, and any other information published by the User on his/her profile and/or in communications through the blog or community may be accessible to other Users if the User decides to allow it.
Statistical data
Statistical data on the Site, the database, sales and the number of users may be sent to third parties for verification and technical purposes. This information will not include details that allow users to be identified.
Transfer of Information to non-EC countries
The User’s Personal Information may be transferred abroad, in accordance with current laws, and may also be sent to non-EC countries where the Company has business interests, if they are able to guarantee an adequate level of protection.
The User’s Personal Information will not be circulated.
However, certain details such as the User’s nickname and/or image, and any other information published by the User on his/her profile or in other communications on the Site, will be accessible to other Users when the User chooses to participate in the blog or Community.
Some of the Personal Information supplied by the User may also be circulated during specific events (online competitions or promotions).

12. Rights Of The User

The User (“data subject”) may, at any time, exercise his or her rights under current legislation and in particular under Article 7 of Legislative Decree 196/2003 (“Italian Data Protection Act”). These include the right to obtain confirmation of the existence of personal information concerning the User, to amend the information, request its cancellation, know the purpose and method of processing, object to processing particularly for the purposes of the sending of advertising or direct selling materials, or for market research and promotional communications.

13. Consent

The User will be provided with the Privacy Policy when the Personal Information is uploaded.
The information will be processed in order to: fulfil the User’s request for a User Account and for access to the services, content and reserved activities, reply to requests by the User, for technical/organizational communications, for the management and fulfilment of purchase orders, for the delivery of products, for access to warranty and/or aftersales services, for the sending of newsletters and for recruitment purposes. Consent is not required for such purposes.
The User may also be asked to provide express consent for AGSC S.r.l. to access his/her personal information as indicated in the Privacy Policy in order to participate in events and promotions, for market or statistical research purposes, for the sending of promotional or marketing communications, advertisements or offers of goods or services by post, web, telephone, e-mail, video or text message, exclusively by AGSC S.r.l., parent companies, subsidiaries or affiliates or by individuals or companies involved in the commercial operations of AGSC S.r.l..
The User’s consent also allows AGSC S.r.l to communicate the Personal Information and/or send it abroad, in accordance with the contents of this Privacy Policy.

14. Amendments To The Privacy Policy

The Privacy Policy may be updated or amended. AGSC S.r.l. will notify Registered Users of any such changes.
Unregistered users are asked to visit the Privacy Policy page (accessible through the “Privacy Policy” link) from time to time, in order to view the up-to-date information.

15. Contacts

Requests for information about the use of Personal Information can be sent to

Cookie Policy

We also may collect aggregate and non-personal information through “cookies” or “web beacons”, as explained below.


Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies tell us, for example, whether a user is a first time visitor or has visited the Site and the store before and what areas of the website and the store are of greatest interest to the user. The deposit of cookies by the Site and the store may enhance your online experience by allowing us to save your preferences for your next visit. Our cookies may also measure the general activity on the Site and on the store, which allows us to determine which areas and features are most popular. This information allows us to make improvements to our Site and store.

Web Beacons

Web beacons, also known as “clear gifs”, “one-pixel gifs”, “web bugs”, “Internet tags” or “pixel tags”, are small graphic images on a website or in an e-mail that allow us and third parties to monitor the activity on the Site and the store or to make cookies more effective. Web beacons allow us, or third parties working on our behalf, to gauge and enhance the effectiveness of our marketing by transmitting information about whether you follow links in our e-mails or website, and by gathering information about the site you visit before and after visiting our website. We use log files to store the data that is collected through Web beacons.

What Cookies do we use?

We use the following types of cookies on our website:

Strictly necessary cookies.

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical-performance cookies.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies.

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies.

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

How to Disable or Remove Cookies

Most web browsers are set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please be aware that restricting cookies may impact on your user experience and may prevent you from using part of our website.